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Official Genuine Products Inc   |


Shipping | Returns

At Fancaps, we make sure your order arrives in the best condition from departing our premises. In fact we guarantee that if your order arrives damaged on arrival, we will replace the damaged item at our cost and refund you the initial postage cost. Your product is protected by our delivery providers insurance. The staff at Fancaps love caps, so we make sure that we pack each order with pride and passion, ensuring ultimate protection of your headwear, cap, hat or any other product purchase. 

Below you will find some regular shipping and general enquiry questions we answer on a daily basis.

Will I Receive My Cap In a Box or Satchel?

Fancaps send cap purchases in a sturdy well padded box to protect the integrity and construction of your cap. 

How Do You Send Items Such As Clothing?

Depending on the product, most clothing purchases will arrive in a satchel or box.

How Secure Is Our Shopping Experience?

Our website is protected by McAfee Security Encryption and our Gateway is protected with Eway, making our payment methods secure for your piece of mind.

International Shipping

Due to shipping regulation and port regulations, not all products are available to ship internationally. Reasons for these restrictions include the item's material content and origin of manufacturing, as well as individual policies of destination countries.

For our full Shipping & Returns information, please click here Shipping & Returns Policy