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FAQ

We understand that as a first time buyer you have questions before purchasing anything new. So below we have some common questions to assist you. If your concern is not covered below, we invite you to contact customer care.

Commonly Asked Questions

Will I Receive My Cap In a Box or Satchel?

Fancaps send cap purchases in a sturdy well padded box to protect the integrity and construction of your cap. 

Can I Return a Product If I Change My Mind?

You can return a product if the purchased product has its original tags and stickers of authenticity. The product must be in its original new condition. All items are inspected before dispatch. Please refer to our Shipping & Returns policy.

Does Fancaps Have a Privacy Policy, Shipping Terms and Refunds Policy?

Yes, we do. You can find this information below.

Privacy Policy | Shipping & Returns