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Official Genuine Products Inc   |



We understand that as a first time buyer you have questions before purchasing anything new. So below we have some common questions to assist you. If your concern is not covered below, we invite you to contact customer care.

Commonly Asked Questions

Will I Receive My Cap In a Box or Satchel?

Fancaps send cap purchases in a sturdy box to protect the integrity and construction of your cap. 

Can I Return a Product If I Change My Mind?

Customers are welcome to return a product if the purchased product has its original tags and stickers of authenticity and is damaged. The product must be in its original new condition. All items are inspected before dispatch. Please refer to our Shipping & Returns policy. If you simply change your mind or purchase in error, there is no exchange or refund.

Does Fancaps Have a Privacy Policy, Shipping Terms and Refunds Policy?

Yes, we do. You can find this information below.

Privacy Policy | Shipping & Returns