Categories

Site Information

Loading... Please wait... Loading... Please wait...
  • Compare
  • Gift Certificates
  • My Account
  • All prices are in AUD

Official Genuine Products Inc   |

Categories

Corona Virus (Covid-19)

IMPORTANT COMPANY ANNOUNCEMENT

 

Due to the Corona Virus outbreak, Fancaps have made some changes to our business operations. This is inline with Australian Government and International authorities.

Updated: May 2021 -

Delays are being experienced in the retail sector all over Australia due to increased online orders by customer demands.  

In Brief - 

Australia Delivery Time Frames - 7 Days to 14 days
New Zealand Time Frames - 7 Days to 16 days
Perth Delivery Time Frames - 3 days to 8 days.
Remote NT and Kimberley Communities - Upto 30 days
United States Of America - 14 Days to 42 Days
United Kingdom - 14 Days to 42 Days
Rest of The World - 14 Days to 45 Days

We have made changes to our shipping policies which applies to all deliveries in Australia and outside of Australia.

If you are not satisfied with these changes, thank you for viewing our online shop and operations, we hope to see you after the Corona Virus has passed.

Our postal carriers are working tirelessly and best to their abilities during this challenging period. I must also advise, we will not tolerate any customers aggression over ANY delivery delays. These times are very challenging and we ask people to show sympathy, empathy and patience.

Please be safe, take care, all the best!

Kind Regards,
Shaun Jones
Managing Director
Fancaps Pty Ltd

Raicon

Don't forget to add some enjoyment to lockdown, head over to our loveable mascot Raicon for some colouring in and activity pages for the kids. 
click here

 

%Panel.SmileInitializer%%